Returns Policy
Welcome to syncbizz.net! Your satisfaction is our priority, and we strive to ensure a positive shopping experience. If for any reason you are not entirely satisfied with your purchase, we are here to help.
Return Eligibility
Timeframe: You may return most new, unopened items within 30 days of delivery for a full refund.
Condition: Items must be returned in their original condition, including packaging, tags, and all accessories. Items that are damaged, altered, or not in their original condition may not be eligible for a refund.
Non-Returnable Items
Certain items are non-returnable, including:
Perishable goods (e.g., food, flowers)
Downloadable software products
Personal care items (e.g., hygiene products)
Gift cards
Return Process
Initiate a Return: To start a return, contact our customer service team at support@syncbizz.net with your order number and reason for return.
Return Authorization: Upon approval, you will receive a Return Merchandise Authorization (RMA) number and return instructions.
Shipping: You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refunds
Processing: Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
Approved Refunds: If approved, your refund will be processed, and a credit will be applied to your original payment method within 5–10 business days.
Partial Refunds: Partial refunds may be issued for items not in their original condition, damaged, or missing parts (unless due to our error).
Exchanges
If you need to exchange an item for the same product, contact us at support@syncbizz.net. Exchanges are subject to stock availability and will be processed once the original item is received.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@syncbizz.net with:
Your order number
A photo of the item’s condition
We will arrange a replacement or refund as quickly as possible.
Late or Missing Refunds
Check Your Account: If you haven’t received your refund, first check your bank or credit card statement.
Contact Your Bank: Processing times vary; some banks may take additional time to post the refund.
Still Missing? If the refund hasn’t appeared after this period, email us at support@syncbizz.net.
Return Shipping Address
Please ship returns to the address provided in your RMA instructions. Do not send items back to the manufacturer.
Contact Us
For questions about our Returns Policy, email us at:
📧 support@syncbizz.net
